mail.com's Privacy Policy
When you register for an account:
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We Won't: |
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1. Collect personally identifiable (e.g. name, address) and demographic(e.g. age, gender) information about you. We will use the demographicdata to post ads (appealing to your demographic) on our Web sitewhen you log in. The information is collected when you register for your e-mail account.
2. Provide industry-standard security to protect your personal information while it is in our possession. If you use your credit card to pay for premium services, then your credit card information will be encrypted using SSL technology and will be stored on secure servers.
3. Give you access to review and edit your personal and demographic information while it is in our possession.
4. Send you service announcements notifying you of any new products or updates to the service. We may use your alternate e-mail address and home address to ensure that you receive important information about your account or information you have requested. If you do not wish to receive these announcements simply go to the bottom of the newsletter and follow the instructions to make sure you do not receive any further notifications.
5. Send you monthly newsletters that highlight certain e-mail features and provide you with information about additional products and services we think might be of interest to you. We will provide you with the opportunity to "opt out" of the newsletter, beginning with the initial newsletter.
6. Give you the choice of "opting in" to receive third party mailings.
7. Make it easy for you to unsubscribe from any mail.com-owned mailing list by following directions at the bottom of any e-mail that you receive from us. *(unless it is vital to the operation of your account).
8. Bundle information to better design our Web site and to share with our advertisers and partners. This aggregate information cannot be used to learn anything about any particular individual.
9. We may transfer personally identifiable information to a buyer of all or part of our business. In such an event, users will be notified either via email or via a prominent notice posted on the Web site for 30 days prior to the transfer.
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1. Send you unsolicited commercial e-mail (spam).
2. Do the following, without your explicit permission;
- Share your personal information or demographic data
- Give anyone access to your e-mail, or
- Open or read messages in your account: unless, we believe, in good faith, that such release is necessary to:
a. Comply with the law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
b. Enforce or apply the terms of our user agreement, or
c. Protect the rights, property, or safety of mail.com, our users, or the public.
3. Share any data with outside parties that would identify a specific user.
4. Knowingly collect information from children under the age of 13. To find out more about the Children's Online Privacy Protection Rule Click here
5. Contact you via e-mail or any other method to ask you for your password. Do not share your password with anyone; you should only enter it directly into our Web site.
6. Contact you via e-mail or any other method to ask you for your credit card information. You should only enter this information directly into our Web site.
7. Materially change how we use your personally identifiable information without placing a prominent notice on our Web site first.
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Tell-A-Friend: If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Mail.com Corporation stores does not store this information for the sole purpose of sending this one-time email.
Your friend may contact us at onlinehelp@staff.mail.com to request that we remove this information from our database.
Cookies: Our Web site uses cookies for the purpose of identifying you uniquely. This allows us to pre-populate your E-mail address on the login page and to distinguish between your mail session and that of the many other people using our service. Cookies also ensure that you view relevant ad banners on our Web site when you log in. Our web-based mail service will not function unless your browser is set to accept cookies.
Some of our business partners (e.g., advertisers or ad-servers) use cookies on our site to track the effectiveness of when they serve ads by collecting non-personally identifiable information in most cases. We have no access to or control over these cookies once set on our site. For information on how to opt-out of Ad serving cookies go to http://www.networkadvertising.org/optout_nonppii.asp
Links: Be aware that when you click on ad banners, you may be redirected to other sites not operated by mail.com. You are responsible for information that you provide to these sites. We recommend that you review the privacy policy of any site that requests personal information. ** Note that this policy does not cover the privacy practices of these linked sites.
General Information Collected: When visiting our site, some general information is collected including: IP address (your computer's unique signature) Operating system (e.g., Windows 95) Browser software (e.g., Microsoft Internet Explorer, Netscape) Internet Service Provider (e.g., Earthlink, Verizon).
The information we collect is aggregated to reflect the population as a whole rather than focused on individuals. We use it to help us better understand the people who visit mail.com. In addition, like many other sites with paid advertising, we disclose some of this aggregate information to advertisers to inform them of the number of people who have seen and clicked on their advertisements.
Third Party Service Providers: Agents of mail.com may occasionally process individual user data. However, they are not allowed to use this information for any other purpose. All individual user data is owned and controlled by mail.com. Features on the website that utilize 3rd party service provider include e-mail notification services, downloadable games provider and credit card processor.
From time to time we partner jointly collect information with third parties to bring you services or offers you may be interested in. It will be clear at the point of collection who is collecting the information and whose privacy statement governs the collection of such information.
Personal Information: The users must provide mail.com with accurate information at all times. In order to update the personal information, do the following:
- Login to the account via the website
- On the top navigation bar click on "My Account"
- Make any changes and then click “"Finish”" to save the changes
Questions?
For any questions or comments concerning mail.com's privacy policy, please write to: PrivacyDirector@mail.com
Or send a letter to:
200 N. Sepulveda Blvd, 2nd Floor
El Segundo, CA 90245
(425) 226-9011
Law Enforcement inquiries can be directed to LegalCompliance@corp.mail.com.
All spam, UCE and general abuse issues should be directed to: abuse@mail.com.
For general problems with your account, please click here.
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